Privacy policy

Privacy Policy

Last Updated: August 20, 2026

KUMBERD ("Kumberd," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, communicate with us, sign up for marketing, or otherwise use our services.

This Privacy Policy applies to customers, website visitors, and other individuals who interact with KUMBERD.

Information We Collect

The personal information we collect depends on how you interact with our store.

Information You Provide to Us

We may collect information that you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Payment confirmation and transaction information

  • Account information, if you create an account

  • Products you add to your cart, save, purchase, or review

  • Information you provide when contacting customer support

  • Information you submit through forms, reviews, surveys, promotions, or other features on our website

Payment information is processed by our payment providers. KUMBERD does not directly store your complete credit or debit card information.

Information Collected Automatically

When you browse or use our website, certain information may be collected automatically through cookies, pixels, and similar technologies.

This may include:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages and products viewed

  • Referring website or source

  • Shopping cart activity

  • Checkout activity

  • Approximate location based on your IP address

  • Interactions with our website, emails, and advertisements

We use this information to operate our website, remember your preferences, understand how visitors use our store, improve our services, prevent fraud, and measure the performance of marketing and advertising.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and shipping updates

  • Process returns, refunds, and exchanges

  • Respond to questions and customer service requests

  • Manage customer accounts

  • Prevent fraudulent, unauthorized, or illegal activity

  • Improve our website, products, and shopping experience

  • Analyze website traffic and store performance

  • Personalize content and product recommendations

  • Send marketing emails or text messages when you have opted in or when otherwise permitted by law

  • Send abandoned cart or checkout reminders where permitted

  • Request product reviews or feedback

  • Measure and improve advertising campaigns

  • Comply with applicable laws, regulations, legal requests, and tax or accounting requirements

  • Protect KUMBERD, our customers, and our legal rights

We may also use information for other purposes that we explain to you when the information is collected.

Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to operate our website, process orders, and provide our services.

When you visit our store or make a purchase, Shopify may process information about you on our behalf and in accordance with its own privacy practices.

Depending on the Shopify services and privacy settings enabled for our store, Shopify may also use information from your interactions with KUMBERD, Shopify, and other Shopify-powered stores to provide or improve services such as fraud prevention, analytics, personalization, advertising, and ecommerce features.

Information processed through Shopify may be transferred to or processed in countries outside your country of residence.

You can learn more about how Shopify handles consumer information through Shopify's Consumer Privacy Policy.

Cookies and Similar Technologies

KUMBERD and our service providers may use cookies, pixels, web beacons, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly

  • Remember items in your shopping cart

  • Remember your preferences

  • Maintain secure sessions

  • Understand website traffic and usage

  • Measure website and advertising performance

  • Personalize your shopping experience

  • Help prevent fraud

  • Support marketing and advertising

Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may depend on your consent or privacy settings based on your location.

You can control cookies through your browser settings and, where available, through the privacy or cookie controls provided on our website.

Blocking certain cookies may affect how some parts of the website function.

Advertising and Analytics

We may work with analytics, marketing, social media, and advertising service providers to understand how customers use our store and to promote KUMBERD products.

These providers may use cookies, pixels, or similar technologies to collect information about your activity on our website.

Depending on applicable privacy law, certain disclosures of information for personalized advertising may be considered "sharing," "targeted advertising," or similar activity even when we do not sell your information for money.

Where required by law, you may have the right to opt out of this type of processing through the privacy controls available on our website or by contacting us.

How We Share Personal Information

We may disclose personal information when necessary to operate our business and provide our services.

Recipients may include:

  • Shopify and ecommerce technology providers

  • Payment processors

  • Shipping carriers and fulfillment partners

  • Customer support providers

  • Website hosting and technology providers

  • Analytics providers

  • Marketing and advertising providers

  • Email and SMS service providers

  • Fraud prevention and security providers

  • Professional advisers such as accountants, lawyers, and consultants

  • Government agencies or authorities when disclosure is required by law

We may also disclose information as part of a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

We do not disclose your personal information to unrelated third parties simply for them to use for their own independent direct marketing.

SMS and Text Message Privacy

When you voluntarily opt in to receive text messages from KUMBERD, we may use your phone number and related information to send:

  • Order and transactional notifications

  • Abandoned checkout reminders

  • Marketing or promotional messages

  • Customer service communications

  • Requests for reviews or feedback

SMS opt-in information and consent will not be sold or shared with third parties for their own marketing purposes.

We may provide this information to service providers that help us operate our text messaging program, such as messaging platforms and telecommunications providers.

You can opt out of promotional text messages by following the unsubscribe instructions included in our messages. Opting out of marketing messages does not prevent us from sending necessary transactional communications related to an order or customer service request where permitted by law.

Email Marketing

When you subscribe to marketing emails, we may send you information about products, promotions, new arrivals, special offers, or other KUMBERD updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even after unsubscribing from promotional messages, you may continue to receive transactional communications relating to orders, refunds, shipping, account activity, or customer service.

Abandoned Carts and Checkouts

Our website may use cookies and other technologies to remember products placed in your shopping cart or checkout.

Where permitted by law and based on your communication preferences, we may use this information to send reminders about products left in your cart or an incomplete checkout.

Product Reviews and User-Generated Content

When you submit a product review, photo, comment, or other content intended for public display, that information may be visible to other visitors.

Please avoid including information in public reviews that you do not want others to see.

Fraud Prevention and Security

We may process personal information to identify and prevent suspected fraud, unauthorized transactions, abuse, security threats, and other illegal or harmful activity.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online service, storage system, or method of electronic transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time may depend on factors such as:

  • Maintaining and fulfilling your account or orders

  • Providing customer support

  • Processing refunds or disputes

  • Preventing fraud

  • Maintaining business and accounting records

  • Complying with tax, legal, regulatory, or contractual obligations

  • Resolving disputes and enforcing our agreements

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it as appropriate.

International Data Transfers

KUMBERD serves customers in multiple countries.

Your personal information may be transferred to, stored in, or processed in a country other than the country where you live. These countries may have different data protection laws.

Our technology providers, payment providers, fulfillment partners, Shopify, and other service providers may operate internationally.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with rights concerning your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of your information

  • Restrict or object to certain processing

  • Withdraw consent when processing is based on consent

  • Opt out of certain targeted advertising or data sharing

  • Appeal a decision concerning a privacy request where applicable

  • Lodge a complaint with an appropriate data protection authority

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before fulfilling a privacy request.

We will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy request, contact us at support@kumberd.com.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on the law and whether it applies to KUMBERD, these rights may include access, correction, deletion, portability, and the ability to opt out of certain forms of targeted advertising, profiling, sale, or sharing of personal information.

KUMBERD does not sell personal information in exchange for money.

Certain advertising or analytics activities may, however, be considered "sharing," "sale," or "targeted advertising" under some state privacy laws.

Where applicable, you can exercise available opt-out rights through the privacy controls on our website or by contacting us at support@kumberd.com.

Where required by law and supported by our website technology, we may also recognize qualifying browser-based opt-out preference signals.

European Economic Area, United Kingdom, and Switzerland

Individuals located in the European Economic Area, United Kingdom, or Switzerland may have additional rights under applicable data protection laws.

Depending on the circumstances, we may process your personal information because:

  • It is necessary to fulfill an order or provide requested services

  • We have a legitimate business interest that does not override your privacy rights

  • We need to comply with a legal obligation

  • You have provided consent

Where processing is based on consent, you may withdraw that consent at any time.

You may also have the right to contact your local data protection authority concerning how your information is processed.

Children’s Privacy

Our website and services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe a child has provided us with personal information improperly, please contact us at support@kumberd.com so we can review and, where appropriate, delete the information.

Third-Party Websites

Our website may contain links to websites, social media platforms, or services operated by third parties.

Once you leave our website, the privacy practices of those third parties are governed by their own policies. KUMBERD is not responsible for the privacy, security, or content of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, legal requirements, or other operational reasons.

When we make changes, we will update the "Last Updated" date at the top of this page and take any additional steps required by applicable law.

We encourage you to review this Privacy Policy periodically.

Contact Us

Questions about this Privacy Policy, our privacy practices, or your personal information can be sent to:

KUMBERD
Email: support@kumberd.com